Course Overview

The psychology of effective communication includes three theories and three parts of the brain that affect our communication ability. This course will help you gain the soft skills and knowledge to get noticed and understand your target audiences at varying career levels.

During this course you will understand how to communicate is more important than technical skills. Your mentor, team lead, managers, and senior management have mastered the art of communication up to their level. When other people see communication errors, one of three things generally happens; they take the time to educate you, inform your manager, or ignore the issue and pass you by for future opportunities.

You will learn about the four fundamentals of communication and how to use them to achieve the desired outcome. Understanding your audience is key to a successful career. This course will teach you how to navigate a variety of audiences, starting from before your first job and communicating as a senior cybersecurity professional. Improve your communication, gain respect, and get hired.

What You Will Learn

  • Learn about communicating as a cybersecurity professional
  • Understanding your audience and human behavior
  • Familiarize with public speaking and presentation skills
  • Learn about the technical and non-technical skills required for cybersecurity
  • Understand about communicating in a virtual geographically dispersed company

Program Curriculum

  • Introduction
  • $7 Million Cybersecurity Scholarship by EC-Council
  • Chapter 1 Quiz

  • The Limbic System, Neocortex, and Prefrontal Cortex
  • Dunbar's Number: How Many Relationships Can You Have?
  • Hanlon's Razor: Was My Co-Worker Stupid or Vengeful?
  • Herzberg's Motivation – Hygiene Theory: To Be or Not To Be Satisfied
  • Chapter 2 Quiz

  • Introduction to the Four Types of Communication
  • Non-Verbal: Your Actions Matter to Me
  • Verbal: What Did You Say?
  • Visual: Learn to Display Information to Capture Your Audience
  • Written: Clearly Express Yourself or Your Goal
  • Chapter 3 Quiz

  • Do You Have the Skills and Behaviors Necessary to Excel in Cybersecurity?
  • Networking is Your Best Friend
  • It All Starts with the Cybersecurity Interview - Part 1
  • It All Starts with the Cybersecurity Interview - Part 2
  • Chapter 4 Quiz

  • Your Employer or Future Employer May Require an Assessment
  • Role of Communication in a Cybersecurity Professional's Career
  • How to Make the Most of a Meeting?
  • Interpersonal Communication to Function Within a Team Environment
  • Importance of Effective Communication Within an Organization’s Cybersecurity Program
  • Chapter 5 Quiz

  • Role of Communication in Cybersecurity Executive/CISO's Career
  • Using the Language of Business and Risk to Communicate Cybersecurity to Senior Executives
  • Effectively Explaining Cybersecurity Policies
  • Articulating Complex Concepts
  • Understand Frameworks and Their Role in Cybersecurity
  • Chapter 6 Quiz

Pathway to EC-Council’s Certified Security Specialist (ECSS) Certification

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Instructor

Christy Kushner

Christy Kushner is a seasoned Cybersecurity Leader, Mentor, and Master Trainer with over 10+ years of experience helping others attain new levels of personal and professional success. Focused heavily on people, growth and progression, Christy brings with her an extensive background involving (but not limited to) cross-functional communications, immutable security development, risk forecasting, and the art of creating industry learning and working environments that are as positive as they are productive. Even more, she is passionate about not just helping businesses rectify weaknesses and attain sustainable protection, but doing so all while ensuring next-gen cybersecurity leaders feel confident as they navigate their careers within this transient space. Prior to cybersecurity management, Christy initially began her career as a sheep farmer and later blended her integrity, accountability, and strong work ethic values to join the US Army in 2004. Here, Christy worked as an ER Technician in Germany and later became a Critical Care Air Ambulance Medic in 2006. With this as her foundation, it set the trajectory for Christy to scale as an IT/technology professional upon being honorably discharged in 2012. Since then, Christy has become an accoladed cybersecurity expert who has built, worked for, and networked with various acclaimed organizations – the most recent being Truist. To date, Christy is also respected for her continuous support for community organizations such as Raleigh ISSA (former VP Board Member) and for her ongoing cybersecurity mentorship approaches strategically designed for career-advancing success. Academically, Christy holds a BS in Cyber and Network Security from ECPI, an AA in General Studies from Central Texas College, and more recently, studied the intricacies of Organizational Leadership from Truist Leadership Institute. This is in conjunction with industry-specific certifications, including a CISSP. Overall, Christy values continuous education, is a firm believer that successful community and business futures start by instilling positive impacts today and understands that the most beneficial outcomes are the ones that come from the formation of strong, shared-value teams. Christy currently resides in North Carolina with her husband and children and is an avid global traveler. Thus far, Christy has been to 13 countries, including Afghanistan where she was deployed twice for a total of 24 months.

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¹This plan includes Digital Forensics Essentials (DFE), Ethical Hacking Essentials (EHE), and Network Defense Essentials (NDE) certifications. No other EC-Council certifications are included.

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