Course Overview

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What You Will Learn

  • Governance and management objectives.
  • Performance management.
  • Designing and Implementing a tailored governance system.
  • Exam Preparation
  • useful links and other relevant information.

Program Curriculum

  • Recap of Volume 1 (Section 1 & 2)
  • Recap of Volume 1 (Section 3, 4 & 5)
  • $7 Million Cybersecurity Scholarship by EC-Council

  • Governance and Management Objectives Purpose Statements
  • Governance and Management Objectives Relationships
  • Governance and Management Objectives & Other Related Components
  • Chapter 2 Quiz

  • Introduction to Performance Management Principles
  • Managing Performance of Other Governance System Components
  • Chapter 3 Quiz

  • Need for a Tailored Governance System
  • Designing a Tailored System
  • Chatper 4 Quiz

  • Implementation Guide Purpose and Scope
  • Implementation Steps: Part 1
  • Implementation Steps: Part 2
  • Chatper 5 Quiz

Exam Support and Wrap Up

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Instructor

Karthik Jagadish Bangalore Jagadish

Karthik Jagadish is an IT & Business Management professional and a Change agent, with a strong passion & commitment towards creating robust, high performing Service Management culture across organizations via Thought Leadership, Consulting and Coaching. Karthik has over 25 years of practical experience in leading and managing all aspects of IT Strategy & Delivery, Technology guidance, Program leadership & Team building across the USA/Canada/India. With over a dozen certifications and accreditations under his belt, Karthik offers consulting, advisory and coaching in the following areas: ● IT Service Management best practices (ITIL V4 MP / ITIL v3 EXPERT / ISO 20K Lead Auditor) ● Cloud trainings and workshops (Council Service Manager - CCC certified) ● Project Management Practitioner (PRINCE2 Certified) ● DevOps Foundation and Leadership courses (PeopleCert & DevOps Institute certified) ● Lean Six Sigma Yellow Belt and Green Belt (Lean Sigma Corp and CSSC certified) Recognized as Tier ONE instructor for Global Training Organizations, with an Overall SAT & Instructor SAT > 97%, across NA & EU

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