Overview What You Will Learn Curriculum Instructor

Course Overview

In this course you will gain a deeper understanding of LinkedIn optimization, resume writing, job interview strategies, and resume building. Whether you are a student, an entry-level job seeker, or an experienced professional looking to land your dream job, this course is designed to provide valuable insights and actionable skills. 

This course will help you to learn how to deliver criticism in the Workplace, provide advanced tips to help you with remote job interviews, and familiarize with workplace communication. You will also be able to eliminate verbal tics, uh, um, er, ya know, etc. 

By the end of the course, you will have profound knowledge of business and workplace communication. 

The necessary resources for this course are in the "Resources" section of Video 1.1. You can also access them through this direct link - https://github.com/ec-council-learning/Gain-Proficiency-in-Workplace-and-Business-Communication

What You Will Learn

  • Learn to deliver criticism in the workplace
  • Get advanced tips to help you with remote job interviews
  • Eliminate the source of your speaking discomfort once and for all
  • Eliminate Verbal Tics
  • Uh
  • Um
  • Er
  • Ya Know

Program Curriculum

  • How to Speak Up at Meetings Overview
  • Asking Questions, the Right Way
  • Using Notes Effectively in Meetings
  • Risk Assessment
  • Be Conversational
  • Exude Confidence
  • Conclusion
  • $7 Million Cybersecurity Scholarship by EC-Council
  • Chapter 1 Quiz

  • How to Deliver Criticism in the Workplace Intro
  • Start with Praise
  • Isolate Exactly What is Wrong
  • Give Highly Specific Advice
  • End with Positive Context
  • Workplace Video Rehearsal
  • Criticism in the Workplace Conclusion
  • Chapter 2 Quiz

  • Quick Wins - The Cell Phone Secret to Good Listening Skills
  • Stacking the Listening Environment in Your Favor
  • The Telephone Listening Trap Will Never Catch You Again
  • Housekeeping Note Sometimes You Should Turn OFF Your Listening Skills
  • Setting Just One Agenda Item Listening
  • It Is Incredibly Easy to See How Well You Are Listening - Test
  • It's Even Easier to Listen When You Do This...
  • Technology Will Eat Your Brain Unless You Do This
  • Using Your Most Effective Body Language Tool
  • The Best Listening Body Language from the Neck Down
  • Reading the Speaker's Body
  • Connecting At the Emotional Level with Your Colleague to Hear All
  • Mastering the Art of NOT Interrupting
  • Asking for Clarification Is a Great Form of Listening
  • Engaging In Conversation at Just the Right Time
  • Strong Listening Creates Strong Reactions from You
  • Honing Your Sense of Timing and Judgment to Make You a Great Listener
  • Using The Magic of Pen and Paper Tools to Your Advantage
  • Summarizing the Conversation Is Great for You and Your Colleague
  • The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!
  • Your New Reputation as a Great Listener!
  • Chapter 3 Quiz

  • Master the Quickest, Easiest Way to Eliminate Verbal Tics
  • Now You Know Where the Tics Come From
  • You Are Not Alone
  • Hit the Pin, Not the Sand Trap
  • Don't Let the Ding A Ling Get You
  • Appear More Confident by Using Smaller Words
  • You Will Avoid the Data Dump Blues
  • Never Worry About Remembering Again
  • The Number 1 Tip for Eliminating Nerves
  • A Focus Group to Make You Better
  • You Deserve a Personal Coach
  • Full Disclosure I am Not a Speech Therapist
  • Eliminating the Source of Your Speaking Discomfort Once and For All
  • Conclusion You Can Now Speak Without Verbal Tics and Fillers
  • Chapter 4 Quiz

  • There Is Still a Chance for You to Ask Any Questions
  • This Is How You Upgrade This Course
  • You Are Ready for Any and Every Interview. Congratulations!

  • Quick Win! Here is How to Look Your Best in Front of a Video Camera
  • Setting the Meeting Objective -- A Critical Factor to Success
  • Coronavirus Update and Impact on Video Conferencing
  • Learn How Video Conference Meetings Are the Same & Different from Other Meetings
  • Online Video Conferencing Is Just One More Simple Tool for Communicating
  • You Must Learn How Your Platform Works BEFORE The Conference Starts
  • Learning the Different Platforms
  • How To Start a Zoom Meeting
  • How To JOIN A Meeting on ZOOM
  • How To Schedule A Zoom Meeting
  • How To Share Your Screen in Zoom
  • How To Use the Additional Features in Zoom
  • How To Set Up a Virtual Background in Zoom
  • The Favorite Thing I Like About Zoom
  • How To START UP Web Ex
  • How To Start or Join a Meeting on Web Ex
  • How To Connect to A Web Ex Enabled Device
  • How To Configure Settings and Preferences in Web Ex
  • Start A New CONVERSATION In Skype
  • How To Start a New CHAT In Skype
  • How To Use the Chat FUNCTIONS In Skype
  • How To Make International, Mobile and Landline Calls and Buy Skype Credits
  • How To Use the Meet Now Function of Skype
  • Where To Configure Your Settings in Skype
  • Do NOT Hide Behind Slides - Show Your Face on the Video Meeting
  • Never Be Nervous Again on Camera
  • Follow These Tips to Look Your Very Best on Camera for Your Next Meeting
  • This Is Why You Should NOT Use Teleprompters or Read Scripts
  • This Is What You Should Wear for a Video Conference
  • Create the Best Lighting and Angle for Your Video Presence
  • The Biggest Distraction Can Be...
  • Solutions for Your Backdrop
  • What Is the Best Video Camera to Use for Online Meetings?
  • Microphones to the Rescue
  • Speakers, Headphones, Earpieces, and More
  • Use the Best Possible Internet Connection Possible
  • Don't Talk about the Technology, Just Use the Technology
  • Fundamentals of Effective Online Presentations
  • Tips for Using Visuals in Online Meetings
  • What If I am Not Hosting the Online Meeting but Might Have to Speak?
  • What Should My Last-Minute Checklist Include?
  • How Long Should a Video Meeting Last?
  • How do I Fix Problems with My Voice on a Video Conference?
  • Should You Memorize Your Online Presentation?
  • What If You Hate the Sound of Your Own Voice?
  • How Do You Reduce Background Noise?
  • What Else Can I do to Reduce Distractions During a Video Conference Meeting?
  • This Is What You Must Do If You Really Want to Pass with Flying Colors
  • One Last Chance to Get Your Questions and Suggestions Responded To
  • Congrats! You Are Now Prepared to Communicate Effectively in Online Meetings
  • Chapter 6 Quiz
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Instructor

TJ Walker

TJ Walker is the founder of Media Training Worldwide and has been conducting public speaking training workshops and seminars since 1984. He has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, US Senators, Miss Universes, and Members of Parliament. He has conducted presentation and media training workshops on six continents in more than two dozen countries.

Join over 1 Million professionals from the most renowned Companies in the world!

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