Overview What You Will Learn Curriculum Instructor

Course Overview

Effective cyber incident management enables organizations to minimize disruption, reduce recovery costs, and strengthen operational resilience when security events occur. As cyber incidents become more complex and business-impacting, organizations need structured response processes, clear governance, and tested recovery procedures to respond efficiently and continuously improve. This course provides practical guidance for designing, implementing, and maintaining a mature cybersecurity incident management capability.

This course begins with the fundamentals of cybersecurity major incident management, including incident terminology, IT Service Management (ITSM), ITIL concepts, preparation strategies, and the business impact of cyber incidents. You will then explore industry-recognized incident response frameworks, including SANS and NIST SP 800-61, alongside documentation and governance practices for managing incident records and workflows. The course also covers building a Cyber Incident Response Plan (CIRP), defining escalation criteria, assembling response teams, conducting post-incident reviews, and implementing response plans through communication, simulations, measurement, and continuous improvement activities.

By the end of this course, you will be able to develop, implement, test, and continuously improve a structured cyber incident response capability.

What You Will Learn

  • Describe the fundamentals of a cybersecurity major incident response process.
  • Discover key industry frameworks such as ITIL, NIST, SANS, and how they can apply to you and your organization.
  • Learn the components that are required to create a useful and dependable major incident management process.
  • Learn how to test, measure, and improve your cybersecurity major incident management process.
  • Understand how the major incident response plan integrates with your existing systems and processes.

Program Curriculum

  • Module Introduction
  • Key Terminology and Acronyms
  • IT Service Management
  • Importance of an IT Service Management Solution
  • What Defines a Mature ITSM Solution
  • Importance of Preparation and Planning
  • ITIL Incident, Major Incident, and Problem Management
  • Cost Savings from Preventing Cyber Attacks
  • Non-monetary Impact on the Business
  • Understanding ROI for Cybersecurity Investments
  • Chapter 1 Quiz

  • Module Introduction
  • SANS Institute's Incident Response Framework
  • Preparation and Identification
  • Containment and Eradication
  • Recovery and Lessons Learned
  • Third-party/Supply Chain Incident Management
  • What is NIST SP 800-61?
  • Preparation (NIST)
  • Incident Response (NIST)
  • Lessons Learned (NIST)
  • Document Management Standards – ISO 76865
  • Creation, Storage, and Tracking of Documents
  • Monitoring and Maintenance Processes
  • Chapter 2 Quiz

  • Module Introduction
  • CIRP Templates
  • Gathering the Right People for the Team
  • Defining the Trigger for a Major Incident
  • Planning for Identification Phase
  • Planning for Response
  • Planning for Lessons Learned
  • Cost Savings from Preventing Cyber Attacks
  • Non-monetary Impact on the Business
  • Understanding ROI for Cybersecurity Investments
  • Chapter 3 Quiz

  • Module Introduction
  • Making the Process Available
  • Communicating the Process
  • Training Staff
  • Simulating an Incident
  • Advanced Simulations
  • Measuring Simulation Success
  • Continuous Process Improvement
  • Creating a Review Schedule
  • System Architecture Involvement
  • Course Wrap-up Video
  • Chapter 4 Quiz
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Instructor

Team StarWeaver

Starweaver delivers 10x better-trained employees and students through scalable, activity-based online learning combined with live human-to-human instruction. With 70–85% course completion rates, we go beyond passive content libraries by focusing on real skill-building and professional competency. Our mission is to transform technologists into world-class experts and business professionals into tech-savvy leaders. Starweaver connects learners with a global network of live instructors and peers, driving higher engagement, satisfaction, and achievement. Our proprietary tools blend guided self-learning with real-time collaboration, ensuring learners stay motivated, capable, and truly job-ready.

Join over 1 Million professionals from the most renowned Companies in the world!

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